Privacy Policy

1. Introduction

 

Welcome to Intra (“Company”, “we”, “us”, “our”). We operate the website www.intra.com.ph (the “Site”).

We value your privacy and are committed to protecting your personal data in compliance with the Data Privacy Act of 2012 (R.A. 10173), its Implementing Rules and Regulations (IRR), and other relevant issuances of the National Privacy Commission (NPC).

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our Site. By using our Site, you consent to the data practices described in this policy.

 

2. Information We Collect

 

We collect the following types of information to provide and improve our services:

A. Personal Information You Provide We may collect personal information that you voluntarily provide to us when you [fill out a contact form, register for an account, sign up for a newsletter, or make a purchase]. This includes:

• Name

• Email address

• Contact number (Mobile/Landline)

• [Mailing/Delivery Address]

• [Company Name/Job Title]

• [Any other specific data, e.g., Date of Birth]

   

B. Automated Information (Cookies & Usage Data) When you access our Site, we may automatically collect certain information about your device and usage, including:

• IP address

• Browser type and version

• Pages of our Site that you visit

• Time and date of your visit

• Time spent on those pages

• [Cookies: We use cookies to improve user experience. You can choose to disable cookies through your browser settings, though this may affect site functionality.]

 

3. How We Use Your Information

 

We use your personal data for the following legitimate purposes:

1. To provide our services: Processing orders, managing accounts, and delivering customer support.

2. To communicate with you: Sending responses to inquiries, service updates, or promotional materials (only if you have opted in).

3. To improve our website: Analyzing site traffic and user behavior to enhance content and functionality.

4. To comply with legal obligations: Fulfilling requirements by Philippine laws or regulators.

 

4. Sharing and Disclosure of Information

 

We do not sell or trade your personal information to third parties. We may share your data only under the following circumstances:

• Service Providers: Trusted third-party companies who assist us in operating our website, conducting our business, or serving our users (e.g., web hosting, courier services, payment gateways), provided they agree to keep this information confidential.

• Legal Compliance: When required by law, court order, or government regulations (e.g., NPC mandates).

   

 

5. Data Security

 

We implement reasonable and appropriate organizational, physical, and technical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include [mention specific measures if known, e.g., SSL encryption, restricted access to databases, firewalls].

 

 

6. Retention of Data

 

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.

 

 

7. Your Rights as a Data Subject

 

Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:

• Right to be Informed: To know if your data is being processed.

• Right to Access: To request a copy of the personal data we hold about you.

• Right to Rectification: To dispute any inaccuracy or error in your personal data and have it corrected.

• Right to Erasure or Blocking: To suspend, withdraw, or order the blocking, removal, or destruction of your personal information from our systems (under specific conditions).

• Right to Object: To object to the processing of your data, including processing for direct marketing, automated processing, or profiling.

• Right to Damages: To be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data.

• Right to Data Portability: To obtain and electronically move, copy, or transfer your data securely.

• Right to File a Complaint: To file a complaint with the National Privacy Commission (NPC) if you feel your rights have been violated.

   

 

8. Contact Us

 

If you have any questions about this Privacy Policy or wish to exercise your rights as a data subject, please contact our Data Protection Officer (DPO):

• Name/Title: Raymund Villavicencio

• Email: sales@intra.com.ph

• Phone: +639175430915

 

9. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.